Please join us in congratulating Rebecca Gaines, Eau Spa Group Sales Manager, for also receiving the WTS International BTE Award for First Quarter 2013. She was nominated by Catherine Warren, Eau Spa Director, for her outstanding guest service, achievements in revenue generation and relationships with the employees of The Ritz-Carlton, Palm Beach and Eau Spa at The Ritz-Carlton, Palm Beach. Ms. Gaines has consistently exceeded her revenue goals, and always received glowing reviews from Group Leaders. She has even healed group relationships that were deemed irretrievably broken in the past with steadfast dedication, delivery and warmth. Her professional commitment to always making everyone feel engaged, special and appreciated while maintaining the fun and glamour of the brand makes her a shining star and an invaluable asset to our team!
Thank you Rebecca and Catherine!