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3200 Tower Oaks Boulevard
Suite 400
Rockville, MD 20852 USA

Phone: +1 301.622.7800

Fax: +1 301.622.3373

Client Testimonials 2017-06-23T09:39:55+00:00

What our clients say about us.

rittenhouse spa and club, rittenhouse hotel, rittenhouse philadelphia, philadelphia spa, spa consulting, spa consultant, spa management, spa operations, recreation, fitness, fitness management, fitness consulting, recreation management, recreation consulting, community programs, recreational programs, spa awards, best spa
“For the launch of something as important as The Rittenhouse Spa & Club, we took the time to carefully select a management company that had both the experience necessary for our vision and the drive to help us create an impeccable destination for luxury wellness. WTS has exceeded our expectations and given us the confidence that this will be the best spa, health club and salon in the region.”
woodstock inn and resort, spa consulting, spa consultant, spa management, spa operations, recreation, fitness, fitness management, fitness consulting, recreation management, recreation consulting, community programs, recreational programs, spa awards, best spa
“As The Spa approaches its third anniversary under WTS direction it has exceeded expectations by performing at a high level in both product quality and financial results. WTS exemplifies all the best attributes of a management company by complying with schedules; providing support to the facility management team; understanding the market; developing creative treatments; recruiting and training exceptional staff; incorporating strong retail offerings; delivering a consistently superb product; and, providing better than expected financial results. Under WTS guidance The Spa has contributed significantly to the overall positioning and performance of the Resort.”
boston properties, spa consulting, spa consultant, spa management, spa operations, recreation, fitness, fitness management, fitness consulting, recreation management, recreation consulting, community programs, recreational programs, spa awards, best spa
“This is my personal recommendation for WTS. I have found all of their staff to be consistently pleasant, tackling all assignments with dedication and a smile.  Besides being a joy to work with, WTS is a take-charge partner who is able to present creative ideas and communicate the benefits. They have successfully developed several marketing plans for our fitness center that have resulted in increased revenue and participation. We have seen an increase in membership that exceeded 100%.  This higher level of participation in the fitness center by our Tenants at our Class A Trophy Property Building was a direct result of the plans implemented by the WTS staff. In addition to being a great asset to our fitness center endeavors, WTS is also extraordinarily helpful in building teamwork. In addition to managing all aspects of the fitness center, WTS assumed a leadership role in assisting with leasing tours, inspiring and motivating other employees around the building.  Our fitness director was one of the best I have worked with or see in my 10 years of experience in the Property Management in the nation’s capital.”
mayerson jcc, spa consulting, spa consultant, spa management, spa operations, recreation, fitness, fitness management, fitness consulting, recreation management, recreation consulting, community programs, recreational programs, spa awards, best spa
“With 2011 winding down, I just wanted to send a note of thanks to you, our wonderful staff who make the Mayerson JCC run so well each and every day!   As most you know, we contract with WTS to provide our membership and wellness services.  Over the past three years, WTS has done an outstanding job of building our membership, and making our JCC the “one to beat” for fitness in Cincinnati.  Thanks so much to Larry and his team for making the WTS/JCC relationship look seamless to our membership.”
connerton communities, spa consulting, spa consultant, spa management, spa operations, recreation, fitness, fitness management, fitness consulting, recreation management, recreation consulting, community programs, recreational programs, spa awards, best spa
“WTS has been flexible and accommodating to us as their client. It has been a privilege to work with such a professional group that has experience in all facets of lifestyle and amenities management. We believe the program offered by WTS and tailored for our community has and will continue to set us apart from other communities. I highly recommend WTS to communities considering a solid lifestyle program for their community. WTS is a world class organization that will help promote community and healthy lifestyles in your community, in a manner that will give you complete assurance in their abilities and expertise.”
taylor morrison communities, spa consulting, spa consultant, spa management, spa operations, recreation, fitness, fitness management, fitness consulting, recreation management, recreation consulting, community programs, recreational programs, spa awards, best spa
“WTS has been a true partner of Taylor Morrison’s West Florida Division as an outsourced lifestyle management company in various communities throughout the region. The signature events and lifestyle planning have been managed seamlessly from start to finish by WTS within each and every community. We have been very impressed with the communication, experience, creativeness and work-ethic provided by WTS and it’s people.”
peabody hotel, peabody orlando, spa consulting, spa consultant, spa management, spa operations, recreation, fitness, fitness management, fitness consulting, recreation management, recreation consulting, community programs, recreational programs, spa awards, best spa
“WTS and The Peabody Orlando have partnered since 2010 to bring the hotel’s spa into operation in our Forbes Four Star, AAA Four Diamond award winning hotel. From concept to product line recommendations, services and spa menu design, spa layout and design, retail and merchandising, all the way to daily management and operation, the value proposition has been outstanding. We are realizing continuous growth since opening and are impressed with continual effort to push toward new benchmarks in revenue and quality.”
Hotel Arts Barcelona, Ritz-Carlton Barcelona, spa consulting, spa consultant, spa management, spa operations, recreation, fitness, fitness management, fitness consulting, recreation management, recreation consulting, community programs, recreational programs, spa awards, best spa
“WTS helped us tremendously with expert advice and professional insights when introducing our new spa. They also helped us make the right decisions when positioning the Spa in the initial phase, ensuring a successful launch. With its stunning views and a range of exclusive treatments by Natura Bisse, we’re confident the Spa will be an outstanding success and will become a destination in its own right for visitors looking to relax and rejuvenate in stylish surroundings.”